Refund and Cancellation Policy

Refund and Cancellation Policy

Effective date: July 16, 2026

For digital products, contact Pragy Consulting promptly at info@pragyconsulting.com if a duplicate purchase, corrupted file, access failure, incorrect file delivery or verified compatibility issue occurs. Include the order reference and a non-sensitive description of the issue; do not send payment-card details, passwords or confidential data.

Because digital files may be accessed immediately, refund handling depends on the circumstances, applicable consumer law, payment and delivery evidence, duplicate-payment evidence, troubleshooting results, compatibility information provided before purchase, and whether the protected file was successfully accessed.

When an issue can be corrected, Pragy Consulting may first provide the correct file, restore access or offer reasonable troubleshooting. This circumstance-based approach does not limit rights that cannot be excluded under applicable consumer law.

Services, workshops, guided reviews, private checkout links, recurring support, regulated work and custom scopes require separately approved terms before purchase or kickoff.